Table 5 Satisfaction with consultation (MISS-21) by study group
MISS-21 scale | Pre-intervention phase | Intervention phase | ||
|---|---|---|---|---|
(n = 34) | No interventions used (n = 9) | One or more interventions used (n = 13) | ||
Mean (SD) | Mean (SD) | Mean (SD) | 95% CI for difference in means | |
Distress relief | 5.8 (0.9) | 6.3 (0.8) | 5.9 (0.7) | −.2 to 1.1 |
Rapport | 6.1 (0.7) | 6.5 (0.6) | 5.6 (0.9) | .2 to 1.6 |
Comfort communicating | 6.0 (0.9) | 6.5 (0.6) | 5.5 (1.2) | .0 to 1.9 |
Compliance intent | 5.6 (1.2) | 6.2 (0.9) | 5.8 (1.0) | −.5 to 1.2 |