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Table 1 Interview Guide Questions

From: A qualitative process evaluation of a diabetes navigation program embedded in an endocrine specialty center in rural Appalachian Ohio

1. In your own words, what is diabetes navigation?

2. What qualities make a good diabetes navigator?

3. How might diabetes navigation help patients struggling with their diabetes management?

Probe: Please provide examples of diabetes navigation successes.

4. Please describe your experience with diabetes navigation at the Diabetes Endocrine Center?

Probe: How does diabetes navigation help providers in the Diabetes Endocrine Center?

Probe: How does diabetes navigation not help providers in the Diabetes Endocrine Center?

6. What barriers have you experienced with diabetes navigation?

7. What is needed to improve the diabetes navigation program at the Diabetes Endocrine Center?

Probe: What is the diabetes navigation program doing well?

Probe: What is the diabetes navigation program not doing well?

Probe: How do you propose we improve the diabetes navigation program?

8. Do you have any other comments or suggestions about the diabetes navigation program?